DotcomRide Privacy Policy
Effective Date: March 8, 2026
1. Information Collected
We collect rider-provided information required to process bookings, including name, phone number, pickup/dropoff, and ride timing.
We also collect operational booking and payment status data needed to run ride dispatch and support.
2. How We Use Information
To create and manage bookings, coordinate pickups, provide customer support, and send requested ride updates.
To maintain service reliability, fraud prevention, and operational security.
3. SMS Consent and Messaging
Transactional SMS is sent only when users explicitly opt in on the booking form.
Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help.
Consent is not a condition of purchase.
4. Data Sharing
We do not sell personal information.
Mobile opt-in data and consent are not shared with third parties for their marketing purposes.
5. Contact
Email: cs@dotcomride.vip